CONNECTING PEOPLE TO THE HELP THEY DESERVE
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SUPPORT
Victims of crime or tragedy need compassion, understanding and assistance. Whether you need someone at the time of the incident or in the days and months to follow, we are here to lessen the impact. Let us help you plan your next steps forward.
INFORMATION
Whether you require counselling, legal information or other services, we can help you find the information you need.
REFERRALS
There are services available and people who can help. Let us assist you to connect with the ones that are right for you.
PROGRAMS/SERVICES
CDVS is a Victim Crisis Assistance Ontario program (VCAO) that offers 24/7 in person or telephone support and crisis intervention to individuals affected by crime and tragic circumstances. Across the province, the VCAO program is delivered by community non-profit agencies. Staff and volunteers provide free, confidential and non-judgmental support.
The Victim Quick Response Program (VQRP) provides limited financial assistance to eligible victims and their families in the aftermath of a violent crime. CDVS administers funds available through the Ministry of Children, Community and Social Services and all clients must be assessed on an individual basis to determine eligibility.
Our staff is highly trained in comprehensive safety planning which is available to all victims of crime. Victim services staff can help an individual determine which options best enhance their safety and security. A safety plan is an active process of personalized suggestions, plans and responses created to help reduce the risk of harm. Although a safety plan cannot guarantee safety, it is an effective tool designed to positively impact the individual’s safety.
CDVS services are client centered and service providers respect the right of every individual to make their own decisions. Our staff will take the time to assess a client’s immediate needs or concerns and help develop strategies to address those most important to them.
Specially trained volunteers can respond to the request of vulnerable clients who require support navigating the judicial systems. We work with victim witness assistance programs to ensure our clients receive coordinated services. CDVS can assist with information about the justice process, court monitoring and accompaniment providing a continuum of care and support to the victim.
Caledon\Dufferin Victim Services is compliant with the Accessibility for Ontarians with Disabilities Act (AODA) 2005. The Agency is committed to providing a welcoming, accessible and inclusive environment for everyone. We strive to eliminate any barriers facing persons with disabilities when on the phone or at our offices. Our aim is to provide service that is sensitive, respectful and accessible. CDVS allows service animals and support persons. If you would like more information or a copy of our Accessibility Standards for Customer Service, please contact 905-951-3838 or [email protected]
