WE'RE HERE TO HELP

OUR MISSION

CDVS exists so that:
Residents and others who encounter crisis in Caledon\Dufferin can cope with their current circumstances necessitating the continuing investment of public and charitable resources.

Caledon\Dufferin Victim Services supports victims of crime, abuse, and tragedy – enabling the continuum of recovery through rapid response, informed referrals and community partnerships.

OUR VISION

Working in a collaborative climate, CDVS will have a strong positive profile and be prepared to meet our client needs.

OUR VALUES

Compassion, Integrity, Confidentiality, Respect, Accountability, Responsiveness

GUIDING PRINCIPLES & EQUITY STATEMENT

At Caledon\Dufferin Victim Services (CDVS), we are dedicated to supporting victims of crime, abuse, and tragedy. Grounded in our core values of compassion, integrity, confidentiality, respect, accountability, and responsiveness, we believe in the power of diversity and are committed to fostering an environment of mutual respect and collaboration.

WE BELIEVE:

• In the value of diversity and the inherent right of individuals to make their own choices
• In treating everyone with dignity and respect
• In providing a non-judgemental, safe environment that values each person
• In working with our clients in the least intrusive manner possible, respecting their support systems and communities
• In breaking down silos to meet the needs of underserved groups

We are committed to building an organization where:

• All individuals affected by crime and tragedy receive the supports they need, when they need them, and in a way that meets their needs while recognizing the whole person
• Staff and volunteers are empowered to bring their whole selves to work and are encouraged to do their best work in an environment free of fear and harassment
• Staff and volunteers participate meaningfully in an environment that supports and values their engagement, provides leadership opportunities, and reflects the diverse communities we serve
• Everyone has a voice, and no population in our communities is underserved

We recognize that this is an ongoing journey. We are working to achieve this vision by:

• Continuously learning, unlearning and adapting as an organization, including our staff and volunteers
• Building strong relationships and partnerships with diverse and emerging communities and organizations in Caledon Dufferin
• Developing equitable ways to collect and respond to feedback from partners, service users, and community members who encounter systemic barriers to access
• Being accountable through the use of data to create measurable goals and track our progress
• Promoting best practices and ensuring our services are accessible through materials in different languages and responsive services

CDVS is committed to the rights and the provision of services to those affected by abuse, crime, tragedy and crisis. We are dedicated to implementing practices that value diversity within individual, service delivery, and structural levels in our organization. We strive to be adaptable and responsive to the changing needs of our community, and to actively seek input from all stakeholders to continuously improve our services.

We invite you to join us on this journey. Together, we can create a future where all individuals are supported in an inclusive, client-centered way. CDVS remains steadfast in our dedication to equity, diversity and inclusion, and strives to be a resilient organization that responds intentionally to the evolving needs of our community.